Privacy Policy

1. Who We Are

This website is operated by Statesville Deck & Fence, located at 504 Armfield St, Statesville, NC 28677. You can reach us at hi@statesvilledeckandfence.com or by phone at (980) 759-0506.

We are a local service business. We do not sell products online, run subscription services, or collect payment information through this website.

2. Information We Collect

Information you give us directly

When you fill out the contact form on this site, you may submit your name, phone number, email address, and a description of what you need. We use that information to respond to your inquiry and schedule an estimate. We do not share it with third parties for marketing purposes.

Information collected automatically

Like most websites, this site may automatically log basic technical information when you visit - such as your browser type, device type, the page you came from, and which pages you viewed. This information is used only to understand how the site is being used so we can improve it.

Cookies

This site may use cookies, which are small text files stored on your device. Cookies help the site remember your preferences and help us understand traffic patterns through analytics tools. You can disable cookies in your browser settings. Disabling cookies will not affect your ability to use this site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule site visits and project consultations
• Follow up on active or completed projects
• Understand how visitors use our website so we can improve it
• Comply with legal obligations where required

We do not sell, rent, or trade your personal information to any third party.

4. Third-Party Services

This website may use third-party tools to process form submissions, analyze website traffic, or display maps. These tools are provided by third parties and are subject to their own privacy policies. We take reasonable steps to work only with services that handle data responsibly.

We are not responsible for the privacy practices of external websites linked from this site. We encourage you to read the privacy policy of any third-party site you visit.

5. Data Retention

We keep inquiry and project information for as long as it is reasonably needed to serve you and manage our business. If you ask us to delete your information, we will do so unless we are required to retain it for legal or accounting purposes. Requests to delete data can be sent to hi@statesvilledeckandfence.com.

6. Your Rights

You have the right to:

• Ask what personal information we have collected about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to any legal retention requirements
• Opt out of any marketing communications we send

To exercise any of these rights, contact us at hi@statesvilledeckandfence.com. We will respond within a reasonable time.

7. Children

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will remove it.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top. If you have questions about any changes, reach out to us directly at hi@statesvilledeckandfence.com.

9. Contact Us About This Policy

If you have any questions about this privacy policy or how we handle your information, please contact us: